Sr. Client Relations Director

FlexOffers.com

This is a Fulltime position in Remote posted May 04.

FlexOffers.com is an affiliate network, growing at an outstanding rate and looking for top and creative talent to join our team. We’re not your corporate type of environment – we are casual and focused purely on talent and teamwork.

Currently, we are ranked top 5 worldwide by publishers as the best CPS affiliate network for 2022, from one of the most respected worldwide affiliate surveys conducted each year: https://mthink.com/best-cps-affiliate-networks/

Our company was also nominated by Miami Downtown Development Authority for the Inner City 100 – a national ranking of the 100 fastest-growing inner city firms in the United States.

The Director of Client Relations will play an integral part as an industry leader by developing and implementing best-in-class affiliate strategies. The Client Director is responsible for ensuring client teams meet advertiser objectives, build a healthy pipeline, improve retention, and overseeing channel. In this role, you will drive sales and assist in client optimization and strategy of a newly launched division of FlexOffers.com. The ideal candidate will possess a strong partner management background, strong leadership skills, full understanding of all the elements required to enable and grow strategic partnerships. Affiliate Marketing Experience is a must.

Key Responsibilities:

  • Lead and develop a performance team of 2-5 account management professionals in a fast paced, newly constructed environment.
  • Oversee and maintain FlexOffers.com Advertiser SaaS platform.
  • Execute strategic initiatives to boost the competitiveness of FlexOffers services and health of advertiser relationships.
  • Have a growth mindset, understand that every challenge is an opportunity.
  • Ensure client teams successfully meet advertiser objectives.
  • Serve as a trusted adviser/coach and collaborator in handling client objections and all complex issues when necessary.
  • Provide high-level technical and product support.
  • Lead upsell opportunities.
  • Responsible for customer acquisition by building a robust pipeline, uncovering new verticals and businesses to go after and building relationships with prospective customers.
  • Work closely with Publisher Sales, Publisher portfolio’s, Support, Billing, and other technical teams to ensure an exceptional customer experience.
  • Ensure client teams successfully meet advertiser objectives.
  • Embraces and drives for change and is an entrepreneur.
  • Working with peers within and across Pod teams to ensure collaboration and best practice sharing across Pods

 

Key Requirements:

  • 5+ years Affiliate Marketing Experience.
  • 5+ years Sales or Business Development Experience.
  • Proven Leadership, Staff management and Coaching skills.
  • Proficient knowledge of Microsoft suite of products, including Windows, Word, Excel, and PowerPoint.
  • Ability to Travel up to 10%.
  • Critical thinking and problem solver.
  • Strong written and verbal communication skills.
  • Excellent people managing skills.
  • Organizational and time management skills.
  • A strong aptitude to analyze and solve problems.

Benefits Package

  • Competitive Pay
  • 6 Paid U.S. holidays + Pick 2 Additional ones
  • 2 weeks paid vacation (1st year) 3 weeks’ vacation (2nd year)
  • Paid personal and sick day

Medical Health Plans- 75% covered by FlexOffers:

  • Dental
  • Vision
  • Short- & Long-Term Disability | AD&D – 100% covered
  • Life insurance – $50K covered by Co.
  • 401K (4% Co. Match)
  • Summer Fridays off (40 hours /4 days program)
  • Work Remote!
  • Flexible Schedule (8am-10am (in) schedule)
  • Employee Assistance Program
  • Employee Tuition Reimbursement Program
  • Employee Discounts
  • Great Place to Work
  • Employee Referral Program up to $1K
  • Yearly Employee Perks

Casual Work Environment, yet high performing culture – frequent Team Building and Collaboration

ACKNOWLEDGMENT The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. FlexOffers.com, LLC reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). FlexOffers.com LLC also reserves the right to revise this job description.

**PLEASE NOTE, THERE IS NO VISA SPONSORSHIP AVAILABLE FOR THIS POSITION**

How to Apply